Mission
To promote the quality of life and emotional well-being for the citizens in the communities that we serve. Our daily mission shall be to advocate, encourage, and exemplify the barrier-free delivery of responsive, innovative community-based Mental Health services in an environment of dignity and respect for all clients, their families, community stakeholders, and employees.
Vision
We envision an active partnership between our persons served, organization, employees, our communities, purchasers of Mental Health services, other clients, and community stakeholders. This active partnership values performance, quality, client choice, hope and opportunity. Resources will support each client's right to choice, build on strengths, exist in a natural environment, and advance the client's sense of worth, personal dignity, and recovery. Clients have a right to timely and appropriate services, supplied by competent employees that have specialized knowledge/skill and training in the treatment of Mental Health treatment and recovery.
The Active Partnership Builds On Seven Principles
- Systems of care are to be easily accessible, provided in a safe therapeutic environment, and will be driven by both client and community need.
- Those most in need will have first priority for services.
- Services are to be offered in a manner that capitalizes on client strengths and natural supports.
- Services should be community-based and communities should share in the decision-making and costs of service delivery when appropriate.
- Services must be provided by those who are qualified and competent, and within the general principle that recognizes clients should be involved in decision-making that impacts their recovery, actual service delivery, and should participate in the establishment of policies and procedures that guide services.
- Services must be efficiently and effectively managed, provided within the context of best and evidenced based practice, and evaluated from an outcome perspective that includes access, efficiency, effectiveness, and the satisfaction of clients with services received.
- Continuous Quality Improvement within an atmosphere of learning and organizational teamwork is a necessary part in the delivery of Mental Health/Substance Use Disorder services.
Person-Centered Philosophy
Person-centered thinking is a philosophy behind service provision that supports positive control and self-direction of people’s own lives. Watson Community Health Centre implements its person-centered philosophy through training sessions and other agency wide initiatives.
Teaching and supporting the use of person-centered thinking skills means that it is more likely that service plans will be used and acted on, that updating service plans will occur “naturally,” needing less effort and time, and that the person’s ability to lead a fulfilling, independent life is maximized.
Training sessions offered have focused on participants’ acquisition of basic person-centered thinking skills, such as:
- The importance of being listened to and the effects of having no positive control.
- The role of daily rituals and routines.
- How to discover what is important to people.
- How to respectfully address significant issues of health or safety while supporting choice.
- How to develop goals that help people get more of what is important to them while addressing issues of health and safety.
- The training in person centered thinking is required for all staff regardless of their role.
